Blizzard reason for ban?

unknownperson

On thin Ice
No I received a ban for violating this reason: https://eu.battle.net/support/en/article/42673. I tried to make a ticket in order to retrieve the reason behind it, since the article is very blurred about the actual reason.

Now after that they also wrote this and I state "We don't take this decision lightly. Our team issued this closure only after a careful review of relevant evidence. Our support staff will not overturn these closures."

This mean there are data stored now on my account.

Anyone else asked to get these data delivered? If so how did it look, anything they could actually use?
 

SumDumGoy

Administrator
Staff member
No I received a ban for violating this reason: https://eu.battle.net/support/en/article/42673. I tried to make a ticket in order to retrieve the reason behind it, since the article is very blurred about the actual reason.

Now after that they also wrote this and I state "We don't take this decision lightly. Our team issued this closure only after a careful review of relevant evidence. Our support staff will not overturn these closures."

This mean there are data stored now on my account.

Anyone else asked to get these data delivered? If so how did it look, anything they could actually use?
this is 100% normal automated response from them lol
 

The Horadric Cube

Administrator
Staff member
No I received a ban for violating this reason: https://eu.battle.net/support/en/article/42673. I tried to make a ticket in order to retrieve the reason behind it, since the article is very blurred about the actual reason.

Now after that they also wrote this and I state "We don't take this decision lightly. Our team issued this closure only after a careful review of relevant evidence. Our support staff will not overturn these closures."

This mean there are data stored now on my account.

Anyone else asked to get these data delivered? If so how did it look, anything they could actually use?
They are going to give you automated responses
 

unknownperson

On thin Ice
Game is on now… trying to retrieve all data - they have to deliver everything… so lets see where it will end. Talked with the ministery of data protection, they say they have to deliver everything when i ask for it… they cant hide it like they say… but lets see what happens when it comes Down to it… ill be back with more info later
 

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The Horadric Cube

Administrator
Staff member
They have up to 30 days accordingly to the GDPR rules to deliver me information they have attached to my account/personal data. Lets see what will come, i have requested for it now.
This will be interesting to find out if they can reveal to you any of this information you are requesting.
 

The Horadric Cube

Administrator
Staff member
Game is on now… trying to retrieve all data - they have to deliver everything… so lets see where it will end. Talked with the ministery of data protection, they say they have to deliver everything when i ask for it… they cant hide it like they say… but lets see what happens when it comes Down to it… ill be back with more info later
Is the minister of data protect your friend? Seems like an odd request to put in.
 

unknownperson

On thin Ice
Is the minister of data protect your friend? Seems like an odd request to put in.
No - but they know that the instance taking a potential case of principle would be with her as action taker. I’m hoping the fear of risking it Will be enough for Them to comply and deliver the information instead of trying to avoid it.

 

fuzzygrape

New member
I got my account data from Blizzard. They have name, e-mail, PayPal account (no phone number or address as I never gave them), full chat log from D2R (yes it was a loooong file they sent me lol) and IP addresses for EVERYTIME my account did anything.
 

unknownperson

On thin Ice
No - but they know that the instance taking a potential case of principle would be with her as action taker. I’m hoping the fear of risking it Will be enough for Them to comply and deliver the information instead of trying to avoid it.

I got my account data from Blizzard. They have name, e-mail, PayPal account (no phone number or address as I never gave them), full chat log from D2R (yes it was a loooong file they sent me lol) and IP addresses for EVERYTIME my account did anything.
Yeah - but any data related so they have reference for reason for Ban has to be There as well. Alternative they dont have evidence as hey State they have.
 
if they're tracking all the IP's, could we run a VPN when we are using the bot to avoid all our other accounts being banned? i feel like its not out of the realm of possibility that they ban any accounts on an IP basis
 

mcsego

Guest
I don't think you need a different IP address because there may be other players in the house. doesn't mean that because one account bots others should also bot,

or another example, if someone is a thief, there aren't others in the household
 

The Horadric Cube

Administrator
Staff member
How do you guys work around the paypal or credit card then? so its not the same?
Many different online banking apps to choose from the app store. or you can get the game from the store in person? Or ask a friend to purchase it for you. I can get d2r accounts for discount, maybe discounted wow and d2r accounts may be worth adding to the shop for crypto only payment?
 

The Horadric Cube

Administrator
Staff member
if they're tracking all the IP's, could we run a VPN when we are using the bot to avoid all our other accounts being banned? i feel like its not out of the realm of possibility that they ban any accounts on an IP basis
They should not ban by ip but you can use a vpn just to be cautious or request a new dynamic ip from your ISP.
 

The Horadric Cube

Administrator
Staff member
I got my account data from Blizzard. They have name, e-mail, PayPal account (no phone number or address as I never gave them), full chat log from D2R (yes it was a loooong file they sent me lol) and IP addresses for EVERYTIME my account did anything.
screenshots or it didn't happen.
 

SumDumGoy

Administrator
Staff member
Many different online banking apps to choose from the app store. or you can get the game from the store in person? Or ask a friend to purchase it for you. I can get d2r accounts for discount, maybe discounted wow and d2r accounts may be worth adding to the shop for crypto only payment?
that would be a good idea since people use fg to ask people to gift them d2r gift like me
 

fuzzygrape

New member
screenshots or it didn't happen.
Excuse me? Why the rude reply to one of your lifetime customers? I only shared this info to be helpful to others...

Blizzard HAVE to give the data when requested, it is EU law. Here is an image of the e-mail I received from them with the file. I am reluctant to share the file itself because it is BIG and would require a lot of work for me to redact my personal data when I already summarised in my previous post what it contained.
 

fuzzygrape

New member
One thing I will share from the file Blizzard sent me, is this. Here is the data they want to keep in case they want to use it in the future to prevent exploits / cheating. My D2R ban was for MapHack. Interestingly, for much of this file D2R is referred to as 'Fenway' (and for the full D2R chat log which includes EVERY message I ever typed in-game, it is erroneously called Diablo 3).
 
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