Dear valued users,
We would like to offer our sincerest apologies for the recent DDoS attack that caused a prolonged service disruption for a period of five days. We understand that this was a frustrating and inconvenient experience for you, and we want to assure you that we are doing everything in our power to prevent this from happening again in the future.
As a gesture of our commitment to making things right, we would like to offer you free subscription time (7 days) as compensation for the downtime. We believe that this is the least we can do to show our appreciation for your continued loyalty and support, and we hope that this offer will help to restore your trust in our service.
We take the security and stability of our platform very seriously, and we are confident that we can avoid similar incidents in the future. We are working closely with our network security experts and implementing additional measures to strengthen our defenses against DDoS attacks and other malicious threats.
Once again, we apologize for any inconvenience this may have caused and thank you for your patience and understanding during this challenging time. We remain committed to providing you with the best possible service and support, and we look forward to continuing to serve you in the future.
Sincerely,
Bambo
PS: The traffic now uses Mutual TLS and that should stop the attacks for now. We are monitoring for new attacks.
PS²: Everyone received 7 days to their subscriptions today.
We would like to offer our sincerest apologies for the recent DDoS attack that caused a prolonged service disruption for a period of five days. We understand that this was a frustrating and inconvenient experience for you, and we want to assure you that we are doing everything in our power to prevent this from happening again in the future.
As a gesture of our commitment to making things right, we would like to offer you free subscription time (7 days) as compensation for the downtime. We believe that this is the least we can do to show our appreciation for your continued loyalty and support, and we hope that this offer will help to restore your trust in our service.
We take the security and stability of our platform very seriously, and we are confident that we can avoid similar incidents in the future. We are working closely with our network security experts and implementing additional measures to strengthen our defenses against DDoS attacks and other malicious threats.
Once again, we apologize for any inconvenience this may have caused and thank you for your patience and understanding during this challenging time. We remain committed to providing you with the best possible service and support, and we look forward to continuing to serve you in the future.
Sincerely,
Bambo
PS: The traffic now uses Mutual TLS and that should stop the attacks for now. We are monitoring for new attacks.
PS²: Everyone received 7 days to their subscriptions today.